I brought my truck in for rear main seal leak. Upon pulling the transmission and examining its condition, it wasn’t worth reinstalling the existing unit. I went with a rebuilt unit. In the end the cost was higher, but I’ll get many more years out of the truck. Cheaper than paying for parts and labour once again, a year down the road.
I had a concern with a fuel odour after I got the truck back. Rob immediately asked me to bring the truck back for a no charge examination. He addressed the concern and I’m back on the road again with confidence. It was an exhaust leak, Most other shops would have charged an additional fee for the inspection, given it wasn’t related to their work.
This is the second time I’ve dealt with Pro-Tech. The last time was 15+ years ago. I’ll definitely be using their shop again.
All this took place during Covid-19. Rob kept the shop locked up and disinfected the counter and door after I left.
All in all, a very professional, honest, friendly environment.
If you’re looking for a shop with old school, Northside values and service, look no further.
