About Pro-Tech Transmissions
Pro-Tech Transmissions is the continuation of a family owned and operated business proudly serving Edmonton and the surrounding area since 1999. Under the technical management of Rob Vincent and Administrative Management of Patti Vincent, our team of four technicians strives to provide quality workmanship for all import and domestic cars and trucks.
We specialize in automatic, standard and heavy duty transmission repairs, as well as torque converters, clutches, transfer cases, computer controlled transmissions and front and rear differentials.
Each of our team members has an area of specialization, and they consistently update their training to remain current with changing technology. Together our expert team brings over 40 years experience.
Our Mission Statement
"We believe in building trust and strong relationships by providing informative information."
Meet The Team
Rob started in the industry in 1988 in Corner Brook, NL as an R&R tech for 3 years. He moved to Vancouver in 1994 to further his career and begin rebuilding transmissions. That is where he met his wife and business partner Patti in 1997. Rob dreamed of owning his own shop one day and in November 2006 that came true. Within 30 days Rob & Patti were proud owners of the Pro-Tech Transmissions repair shop.
Rob enjoys riding his Harley, spending time with family and enjoying the outdoors.
Patti has worked for her family businesses since she was 10. She has worked many customer service jobs and knows what customer service is and should be. She was an administrator for law firms for several years prior to owning the shop. Patti is our administrator and bookkeeper, and back up for Rob.
Her personal interests are sky watching and nature, especially animals and our youth of today. She enjoys her pets, gardening, and camping.
Chico is a licensed mechanic and has specialized in transmissions for over 15 years, prior to that he was working as a general mechanic. He’s also a journeyman! A true ‘jack of all trades’.
Chico is happily married with two children. He enjoys camping and quadding. Chico is also an avid hunter.
Mathew is a first-year apprentice. He is excited to be working towards his Automotive Technician Journeyman and shows growth every day.
He has a dream of owning his own shop one day. He enjoys the outdoors, driving his Camaro, snowmobiling and quadding.
Affiliations & Certifications
Pro-Tech Transmissions understands how important it is to find a quality transmission service and repair facility. This is why we value the affiliations we have with these reputable organizations listed below. These associations help our transmission service repair facility give you the confidence in knowing that your automotive repair and service needs will be met by our qualified automotive repair and service expert technicians.
The Transmission Rebuilders Network Worldwide
The Transmission Rebuilders Network is a world-wide network of over 1,000 actual transmission technicians, interacting on problems, fixes, diagnosis, hydraulics, functions, bench techniques, part locating & reviewing, homemade tools, assembly tips, and installation tips for the transmission repair industry. TRNW members share knowledge, experience, and advice on the science of rebuilding automatic transmissions and the art of managing a transmission shop.
Canadian Automobile Association
The Approved Auto Repair Services (AARS) program is designed to take the guesswork out of vehicle repairs. The Approved Auto Repair Services Program involves skilled personnel employed by the Club who inspect, investigate and evaluate the motor vehicle repair and service outlets that participate in this program. Garages displaying the AARS symbol guarantee quality service and accept CAA as the arbitrator in the case of a Member’s complaint or dispute.
Better Business Bureau (BBB)
BBB gathers and reports information on business reliability, alerts the public to fraud against consumers and businesses, provides information on ethical business practices, and acts as mutually trusted intermediaries between consumers and businesses to resolve disputes.
Check out Pro-Tech Transmissions A+ BBB Rating
Automatic Transmission Rebuilders Association
ATRA – the Automatic Transmission Rebuilders Association – is an international trade association for the professional automatic transmission repair industry. With members across the US and Canada, ATRA’s network of automatic transmission repair professionals can offer you repair and warranty coverage anywhere you are likely to drive. Because, wherever you go – from coast to coast – there is always an ATRA member nearby. With nearly 2000 members, ATRA is larger than every automatic transmission repair chain combined – nearly three times the size of the largest chain in the US. Which means that no chain can provide better warranty coverage than ATRA’s network of professional service centers. Every ATRA member must adhere to ATRA’s Code of Ethics – ATRA’s standards for providing honest, professional service. So, when you take your car to an ATRA member, you are assured of polite, professional service, at an honest price. And not just automatic transmission repair: most ATRA members also provide diagnostic and repair service for manual transmissions, clutches, differentials, driveshafts, drive axles, and transfer cases. Which all boils down to one inescapable conclusion: If your car starts but does not move, you need to call your nearby ATRA member right away!
Alberta Motors Association
The Alberta Motor Association is a membership organization with more than 830,000 members. Since 1926, AMA has provided an extensive and superior range of products and services promoting quality customer service, safety, and protection for the members’ peace of mind. AMA is the province’s leading advocate for motoring and related consumer issues and the premier supplier of automotive and other travel services. For over 80 years our members’ needs have always been in the forefront of our activities.
Edmonton Chamber of Commerce
We always aim for involvement, and that’s why we are a proud member of the Edmonton Chamber of Commerce. The aid they provide to the local community and local small businesses is second to none, and we couldn’t be happier to work with them.